As an experiment, I decided to create a screencast of the conversations that took place with and around me (@TheBrandChef) this morning.

Featured in this little conversation are friends and associates (and some people I’ve NEVER met, but I consider friends anyway):

• @JoshFleming (Josh Fleming)
• @abrudtkuhl (Andy Brudtkuhl)
• @ketelsen (Katie Ketelsen)
• @JuliaThompson (Julia Thompson)
• @JustBrady (Justin Brady)
• @theChesterfield (Strategic America)
• @Kworalsoa (Simeone S. Spagnoli)

Enjoy!

Music credit goes out to Ben Folds for including these audio loops on the last CD I bought!

Keep Cooking (creative things to do when the world seems to shut down…)
Andrew B. Clark
The Brand Chef

Myopic Manager: “Hey, I need a video.”

Worker Wendy: (shocked) “About what, sir?”

Myopic Manager: “Something that will get us noticed.”

Worker Wendy: “For what, sir?”

Myopic Manager: “You know. Something catchy and, what’s the word? VIRAL!”

Worker Wendy: “Viral, sir?”

Myopic Manager: “Yeah! Put it on FaceTube! That’ll do it!”

***

There are so many things wrong with that conversation, I can’t begin to list them. But this was a summarized dialogue a friend of mine recently had with her employer. It seems as though, after 25 years in business, “said employer” finally purchased a ticket to the 21st century and realized he was wearing a suit made in 1989 – you know, padded shoulders, thin, cotton tie… the whole enchilada!

The inspiration for this time-traveling adventure came from a growing collection of customers asking why they couldn’t find their favorite “widget” on the Internet. They couldn’t find their website. They couldn’t “Like” their FaceBook page. Heck, if they didn’t get up off their butts and walk through the door, they couldn’t tell the company was actually still in business!

“So, where do you start?” she asked me. And that’s where my “Mr. Marketing and Branding” persona jumped out – somewhat abruptly…

“Are you kidding?” I shot back at her. “Your company is nowhere near ready for Facebook, YouTube or social media marketing. Why don’t reign in Michael J. Fox over there and start with basic TRUE Branding?”

I explained to her that TRUE Branding was the road-map to where her boss wanted to go. They needed to discover the truth about their company – the who, what, when, where and why of their brand and brand community (‘cause they obviously have one). Then they needed to do some deep research to find out what made their company / brand relevant to their brand community. After that they needed to focus on what made them unique in that community. If there was ten other “widget” makers in the vicinity, what were unique propositions to going to their shop? And finally the needed to figure out where that community spent it’s time engaging their brand. Obviously they needed a stronger Web presence, but were FaceBook and YouTube really going to be where the best engagement would take place?

I’m sure, by the end of our conversation, my face was red and the veins in my forehead resembled what that road-map may look like. But the takeaway was put perfectly when she called up her employer and said, “Sir, we really can’t skip steps when it comes to TRUE Branding and marketing. Let’s take a strategic look at what where we want to go and then my friend Andy can come by and work with us to get there”

*Sigh*

As Dionne Warwick, Stevie Wonder, Gladys Knight and Elton John put it, “That’s What Friends Are For.”

I know this comes off as a bit of a rant, but there are a lot of companies out there that are still behind the curve when it comes to social media marketing. It isn’t so much using the tools of social media like Facebook YouTube, Twitter and LinkedIn, but the brand and marketing strategy that powers these tools. And it’s going to take time and a lot of thought to get that road-map to the future figured out.

Contrary to what Michel J. Fox and Steven Spielberg told us in 1985, time travel is NOT possible; the flux capacitor hasn’t been built yet; Delorians won’t withstand the pressure of time travel; and Doc Brown is just another wild-eyed pedophile in an Einstein wig and lab coat.

But I digress.

Could I have taken my friend’s company (and their money) and thrown together a FaceBook page and a few videos for YouTube? Sure. But I wouldn’t have been doing my job as The Brand Chef if I did it without TRUE branding and a strategic road-map. And they wouldn’t have seen results from any of it – making us all look stupid.

Just to sum up…  You can’t jump from 1989 to 2010 with the simple activation of a Twitter account. Research, plan, integrate and engage with social media AFTER you’ve figured out where your brand should be going within the marketplace. Then make a commitment to staying up-to-date with your brand, your industry and your community.

Until Next Time (within the next 25 years)…

Keep Cooking (timely, relevant branding decisions.)
Andrew B. Clark
The Brand Chef

It kills me every Wednesday night. While I’ve known all week that I have a personal deadline set to post every Thursday morning; I wait until Wednesday night (or later) to actually start writing. I take notes, jot ideas, scribble and doodle all week, but when it comes to Wednesday, I open TextEdit and just sit.

CRAP…

Suddenly, tonight, a voice in my head said “What the hell are you doing? Just start writing, you moron!” So I did. I wrote, “You’re going to die anyway.” and POW, the words started rolling.

So I challenged you to write the title of a future post for me – to kick-start some of the juices. And to my surprise, you stepped to the challenge (yay).

Now we – more to the point, YOU – get to vote on which title will be my next post! Read the entries below and vote for your favorite. You have until the end of the day (6:00 pm CST) Monday, June 21st to make your decision.

I will take the most popular title and interview the person that submitted it to get “the full story.” Who knows? It may reveal something about one of our fellow community of readers or it may just be cool to hear how they came up with the title. Any way we look at it, it’s going to prove to be interesting and challenging.

So, vote away! I look forward to seeing the results!

Keep Cooking! (free-flowing creative that saves the world!)

Andrew B. Clark
The Brand Chef

Of those using social media, 69% post regular updates / articles of relevance to sites like FaceBook and LinkedIn. Two additional stats that made me smile were: 54% monitor positive / negative feedback via social networks, and almost 40% of the small businesses author a blog pertaining to their field of expertise.

OUTSTANDING!

But hold on, that’s still only 1-in-5 of those surveyed.

So, let’s address some of the restraints keeping small businesses form jumping on board?

According to the report, 50% of the users say it takes more time than they expected.

This is a surprise? Okay, I’ll give them the benefit of the doubt, but the reason they may have been caught off guard is a result of one or a combination of following:

1. Some “Social Media Expert” duped them with dollar signs and drummed up statistics, set up a Twitter account and a FaceBook page and then ran off with  little to no strategy or support.
2. They took it on by themselves with little to no understanding of building a social media community or marketing.
3. They underestimated how little they knew about their brand, the audience and the business.

Of course social media marketing takes time! Just like scheduling  time to check voice-mail or email, small business owners need to adapt to make time for a little proactive community engagement. It pays off in the end.

Then there’s the statistic that made me laugh the hardest.  17% expressed that social media gives people a chance to criticize their business on the Internet.

Do they actually think criticism won’t happen if they stay away?  Go ahead, try it.  Then, call me when the business folds.  I know Realtors that need the square footage.

***

Come on, folks, this should stand as a call to action for all small business owners (as well as those that market to/for them).  Social media is not going away any time soon.  And the quicker you figure out how to use it to your advantage, the better chances you’ll have for surviving the years to come.

Here are 10 starting questions I like to ask those looking into social media for marketing.

1. What will make you stand out among the others “yelling into the chasm?”
2. Who is your target audience?
3. Who are your direct competitors?
4. What could be some indirect inhibitors?
5. Do you have a marketing plan – written down with goals, strategies, tactics and a reasonable budget?
6. Is there a strategy or tactic within your marketing plan that social media could compliment / support (Public Relations, etc.)?
7. Do you have the manpower/ time for social media marketing?
8. (If not) Do you have the budget to outsource components of social media marketing?
9. Do you know how to carry on an engaging conversation?
10. Do you have patience?

As with any marketing tool, social media has a unique profile in each company’s marketing plan. While a blog is a great core component to a social media marketing strategy, Twitter, YouTube and FaceBook may not always apply. Heck, If your target audience isn’t active online, don’t be a fool and put your time into broad social media integration. Just make sure to do a little research before jumping in and you’ll know what’s right for you / your company.

Where does your small business stand when it comes to integrating social media into your marketing plan?  Is it an add-on that will eventually fade away?  Or do you have the plan and vision to make social media work for you?

If you’re a small business that hasn’t embraced social media as a marketing tool, then I have two things to say:

1. You’re losing out on a fantastic way to extend your marketing message as well as build brand equity.
2. You’re probably not reading this and I’m writing for my already savvy followers and this is pointless.

Food for thought.

Keep Cooking! (Purposeful, results-oriented decisions)
Andrew B. Clark
The Brand Chef

As a little joke/hat-tip to my friend, Terry Starbucker, I started tweeting about what was rolling off of my iPod.  Some times it was in the middle of the day.  Some times it was after lunch.  But after a few weeks, I realized most of my melodic tweets took place first thing in the morning.

Why?

Music DRIVES me.  I don’t care if it’s the classic William Tell Overture or a smooth George Michael track, or even the mind-bending, screaming Velvet Revolver; music is never far from my ears.  It’s part of my brand.

So, virtually every morning, from early September 2009, to this morning, I have turned on my iPod and the first song (sometimes the second or third – ’cause who wants to get going to The Wiggles or Raffi?) that rolls off the virtual turntable becomes my “Get-Going groove of the day.”

Music moves me.  And strange enough, I’ve found many of YOU have responded as well. Countless times, I’ve been asked to provide play-lists of my grooves.  I’ve burnt a quite a few of CDs for friends. And I realize The Get-Going groove of the day has touched more than my own personal brand.  Heck, I get emails and direct messages if I’ve forgotten, or the groovy tweet has been delayed even a half hour, so someone has been affected…

So here you go.  The first volume of The Brand Chef’s Get-going groove of the day is listed below. (Tracks/links and Tweets!)

ENJOY!

Piggies – The Beatles:
My Get-Going groove of the day (Saturday Edition): LINK – I’m not sure what’s more disturbing… the song or the video… WOW.

Brick House – The Commodores:
My Get-Going groove of the day: LINK – Lionel before he went to the dark side… WHAT A GROOVE FOR FRIDAY! Have a GREAT DAY!

It Hurts Me Too – Eric Clapton:
My Get-Going groove of the day: LINK – Great attitude tune for the gloomy day! Grrrrrrrr!

Jump Jive An’ Wail – Brian Setzer Orchestra:
My Get-Going groove of the day: LINK — came up on the iPod on the treadmill Sunday… So, I cranked the pace to 9! (dumb)

Carry on Wayward Son – Kansas:
My Get-Going groove of the day: LINK — great 70′s “rock your soul” motivation —> ’nuff said…

Soul Vaccination – Tower of Power:
My Get-Going groove of the day: LINK Since my arm STILL hurts from yesterday’s flu shot… Time to get FUNKY!

Here I Am – Lyle Lovett:
My Get-Going groove of the day: LINK – only album I’ve ever purchased that is remotely close to country… The guy has STYLE!

Life is Wonderful – Jason Mraz:
My Get-Going groove of the day: LINK – One of my new favorite songs… Something to remember EVERY DAY!

Battle of Who Could Care Less – Ben Folds Five:
My Get-Going groove of the day: LINK — Okay Monday, take that…

Pump It Up – Elvis Costello:
My Get-Going groove of the day: LINK – the week is almost over… Maybe Elvis can help us get there?

Rock and Roll is Dead – Lenny Kravitz:
My Get-Going groove of the day: LINK — A little gritty groove for the Monday blues… Get up and get moving!

Basket Case – Green Day:
My Get-Going groove of the day : LINK A little pop-punk in the hope that this will clear the gloom from the morning. And GO!

Working Man – Rush:
My Get-Going groove of the day: LINK … kind of appropriate on a day like today?

Bicycle Race – Queen:
My Get-Going groove of the day: LINK — so much innuendo for so early on a Monday morning… ?

Signed, Sealed, Delivered, I’m yours – Stevie Wonder:
My Get-Going groove of the day: LINK — Classic Stevie…

Something – Paul McCartney (Concert for George):
My Get-Going groove of the day: LINK – From the Concert for George … Watch the whole video… Heartbreaking & inspiring.

I’ll continue to post the Get-going groove of the day – every day possible – to my Twitter and Facebook accounts.  Why?  ‘Cause every day needs a little groove… So stay tuned (every day around 8am) for more!

Until next time…

Keep Cooking! (tasty tunes to tickle your tail lights…)
Andrew B. Clark
The Brand Chef