Walk in to virtually any ad agency and you’ll find ‘em.  They’re usually in distressed jeans, flat, cordovan shoes with an un-tucked shirt and strategically ever-so-slightly messed hair.  Male, female… doesn’t matter, the only difference may be the thickness of stubble above the neck.  They make themselves known by their piercing stare as you bring your client in and sit them on the opposing side of the shiny, oak-veneered conference table.

I’m taking about “brand experts.” They seem to be multiplying like rabbits on Viagra.

In a matter of minutes, these eager little bunnies assess the client’s brand, their marketing, the company culture – down to how the phone is answered, and determine that the only path to redemption is to spend close to the nation’s national debt on a generalized rebranding “system” they conjured up years ago when “brand” became the new hot word in marketing.

To the clients: Any agency, consultant or semi-related industry individual that comes to you with a pre-developed formula for rebranding your company is selling you a bill of goods that will only perpetuate and exacerbate more trouble.  Put your checkbooks away and walk run away.

To the “experts:” Just so you’re aware, we see you.  Here are 5 things everyone should know about YOUR brand (in broad, generalities to make it easy for you to follow).

1. Joan Rivers looks “great,” but is still one crazy chick…
   Superficial “rebranding” like reworked logos and stationery won’t solve deep branding issues.  A face lift, a nip here or a tuck there won’t make what’s at the core of the brand any different. So, put away your spec creative and mounted ads and listen for a second.
2. Imitation may be the sincerest form of flattery…  it’s also called “LAZY.”
   What BBDO did for  company A won’t apply to company B.  If you can’t come up with an original idea on your own, then you need to get out of the “idea generation” biz.  Branding is different for each-and-every company and person.
3. Magic is for children and idiots…  just ask David Copperfield.
   Smoke and mirrors, baby.  Even David Copperfield (called an “illusionist’) can’t really make an elephant disappear.  So, let’s address the true elephant in the room.  If you can’t deliver on your branding promises, then don’t blow smoke up our skirts.
4. The proof is in the pudding…  but proof alone tastes like crap.
   One-hit rock stars, fly-by-night consultants…  all have a single claim to their “FAME.”  But part of making a great meal is marrying ingredients that, one alone, may put a pucker in your puss.  If you have the acumen of a seasoned group of marketers along with strategy, compassion and concern for the client, the taste will always work out in the end.  In other words, get a few under your belt before you try to claim the title.
5. The louder you crow, the more you look like a… rooster.
   Some of the best practitioners I’ve been involved with have been soft-spoken and understated (that goes for ANY trade).  If you walk into the room like you’re the most important person there, then you’ve already put the client into a subordinate position.  Why would they want to work with that looming over them?  Just drop the ego.

Sure, I call myself “The Brand Chef” but that, by no means, makes me an expert on your brand.

What does it mean?  Like a chef, I work with a team of proven professionals and use the tools of the trade (marketing communications, design, photography, interactive strategy, etc.) to build a TRUE brand for our clients.  There are no pre-packaged recipes for branding.  There is no secret formula. With research, listening, conversation, strategy and honesty, we guide our clients to the best solution for brand marketing possible.

If that’s too simple for you, then give a “Branding Expert” a call.  We’ll be here to pick up the pieces when it all comes crashing down.

Keep Cooking!
Andrew B. Clark
The Brand Chef

There’s a question I like to ask of myself (and others) on a regular basis:

“Is there more to the story?”

It’s never given to me immediately, but through focused observation, reading, research, discovery, and a few more questions; the answer about knocks me out of my socks, every time…

“Of course there’s more!” (You just have to reach a little…)

So below, are Resources for your story – a Baker’s Dozen from the Brand Chef:

1. Wikipedia
2. Facebook
3. Twitter
4. YouTube
5. EventBrite
6. Digg
7. Flickr
8. Ustream
9. del.icio.us
10. Last.FM
11. Google (virtually unlimited resources)
12. Yahoo Pipes (build your own feeds / mashups, etc.)
13. RSS Feeds (subscribe and update often)

I call them resources. Call them social media extensions. Call them whatever you want. But never under estimate the power of Social Media to find the answers to the questions you have. With that, you have control over the growth and reach of your personal and professional brand.

Extend your brand.

Keep Cooking – always!
Andrew B. Clark
–The Brand Chef

P.S. There’ are SO MANY MORE out there, but it wouldn’t have fit into my “Baker’s Dozen” theme… Go find ‘em and extend your brand – come back and list ‘em here!

Yep. I’m a jerk… a snob… a ruffian (just look at my profile photo). Or maybe I’m just a little more prudent with the people I associate with in my social and professional networks than some?

Case in point:
LinkedIn is a great business-networking tool. I’ve only been a member for a short time, but from what I’ve seen, the opportunities are endless.

So, when prompted to import my contact lists from Gmail, Outlook and Yahoo, I was very particular about who I invited. Why? Heck, my retired dad doesn’t need to be in my LinkedIn network, nor does my kids’ school nurse! Call it caution – maybe respect?

So, I filtered… and filtered. I evaluated and built a strong network of contacts that had RELEVANCE to my PROFESSION and ME. I chose people that I could help and in-turn may help me. Thus, the result of the requests I sent out was somewhere around 99% acceptance. And that network grows more and more every day by my diligent research and requesting of introductions by my approved contacts to their network members – as intended (I assume).

Jump ahead a couple of months… I recently received a request to be in someone’s LinkedIn network. GREAT! But after reading it, I was somewhat surprised, because I’d never met this person. I’d never even heard of him… And to top it off, not only was this guy a complete stranger, but his request was the stock,

“I’d like to add you to my professional network on LinkedIn. – ‘Name Namerson’”

Hmm. Completely foreign AND impersonal. Not such a great start, “Mr. Namerson.”

So, in typical “Jerky” fashion, this was my response:

Hi “Mr. Namerson,”

I have to apologize if we’ve met, but I don’t seem to remember you. This, of course could be a gross mistake on my part, but if you could remind me of how we know each other, I’d be greatly appreciative. Then, I could accept your invitation and benefit from networking together.

That said, If we haven’t met and you’d like to have me join your LinkedIn network, maybe we should get together and see if there is some common ground on which both of us can benefit.

Thanks so much for your invitation, and I look forward to hearing from you.

Andrew B. Clark

Yep. Jerk. Told ya’.

Shortly after I shot off my response, I thought, just maybe, I was a little too harsh. Maybe I was being a jerk. After all, my response wasn’t very “social” was it? I left my office that day with the expectations of never hearing from “Mr. Namerson” again…

The next morning (Saturday), my Blackberry buzzed me out of a sound sleep at 6:30 a.m. As I tried to focus on the little, glowing screen, I saw; “RE: Join my network on LinkedIn”.

Surprisingly enough, he didn’t respond just to call me a jerk. In short, “Mr. Namerson” was abashed. Sure, his response included an apology but better yet, it included the information that should have been in his initial contact:

A quick overview of his background
A logical connection to others in my professional network

He went on to list:
Benefits of being in HIS network
His purpose and interest in being in my network
Directions for fostering a relationship

This morning we met for coffee. I now have, what I would consider, a good friend and valuable asset in my professional network.

So, maybe it wasn’t such a jerky move. Maybe it made “Mr. Namerson” more aware of purposeful networking vs. number gathering.

I see people out there with 50K contacts or followers and wonder are they networking with value and purpose, or are they just gathering numbers to win some sad, strictly mental, social contest? How well can they even know 50,000 people?

What kind of networking professional are you? Do you network with value and purpose? Do your contacts feel they can trust and respect referrals from you – and vise-versa?

Please comment and let us know your thoughts. Maybe I’ll let you into my network.

Until Next time…
Keep Cooking!
Andrew B. Clark
–The Brand Chef

There’s a segment out there for everyone. It’s YOU. It’s truthful, relevant, unique, and engaging

So, in this economy, instead of trying to bark louder than the big dogs, try something unique

Avis has a great twist on it…

Try harder at being YOU, and the rest should follow closely behind.

Food for thought…

Keep Cooking!
Andrew

A week-or-so ago, I had a quick Twitter conversation with Terry Starbucker comparing play lists on our iPods. I asked him if what we had on our iPods helped to define our personal brands. Here’s the conversation (top down)…

In subsequent tweets I’ve seen by Terry mention artists such as Neil Diamond, Elton John, The Bee Gees as well as an overwhelming compilation of music trivia and general musicology.

So, what did this tell me about Terry’s personal brand?

He has a propensity for lightheartedness and is a complete nerd (Yoda-speak?). He’s open, caring and sentimental (Doris Day). He’s passionate (AC/DC to Elton John). He grew up listening to the best FM radio the 1970’s could offer (Neil Diamond, Bee Gees). And finally, he has a thirst for knowledge and sharing knowledge with ANYONE that will participate.

Does his iPod reflect his personal brand? Yes. And if you read his blog or followed him on Twitter, you’d agree. (I’ve GOT to meet this guy face-to-face!)

So, with that, I’ve taken a closer look at my own iPod. Just how would it define my personal brand?

Here’s what I found…

From a content standpoint, you’ll find everything from Mozart, Vivaldi and Rachmaninoff to Jimi Hendrix, The Band, and Led Zeppelin. Heck, I even have some Plain White Tees and Gnarls Barkley thrown in there. On any given rotation you may hear Jimmy Durante’s “Make Someone Happy” and have it followed up by Steve Vai (as with my trip into work this AM).

What can this tell me about my personal brand? Diversified? Flexible? How about Creative? Open-Minded?

One thing that really stood out was the balance of “rockin’, driving, pulse-pushing songs” to the more “serene, cerebral and melodic tunes” tallied up at about 3 to 1 in favor of the melodic. Meaning?!? Sensitive? Reflective? Moody? Emotional? Sure… I could see that. How about Cerebral? Intelligent? Maybe.

Now, my iPod is organized. I mean ridiculously organized. I have broken down 7,875 songs into play lists by Genre, by Date, and then I have those broken down by Artist (starting with 4 Non Blondes and Adam Ant and rolling through Nirvana, No Doubt and Nora Jones to Yanni, Yes, and Yo-Yo Ma). I’ve also begun to break them down in order of preference (by # of stars), but I’m finding that hard because from day-to-day my opinion of a song or artist changes… (e.g. Andrew Lloyd Webber has good and bad days, but The Beatles will always be 4-stars).

So, how does this define my personal brand? Organized? Detail-Oriented? Methodical?

What do you think? Have I defined (at least a snapshot of) my personal brand? For those that know me personally, did I hit the nail on the head? For those that know me professionally, how did I do? In all actuality, I’m a Schizophrenic with OCD! (Or something very close)

Take a look at your iPod/Mp3 player. I think you’ll be surprised with how well it defines YOUR personal brand. Tell us all how your iPod defines you.

Better yet, if your company had a play list, who would we find on it? Howard Jones? Melissa Etheridge? Or something closer to Frank Zappa?

Thanks, Terry, for letting me pick on you.

Until next time –

Keep Cooking!
Andrew B. Clark
– The Brand Chef

Yoda Image Credit: SwordChucksYo