Aug 17 2011

Those Clever Spammers

I have to give it to the spammers out there. They are starting to get a little more clever.  I receive BUCKETS of spam every day. Everything from “Male Enhancement” solutions to “The BEST BUSINESS INVESTMENT SOLUTION IN THE WORLD.” sure…  don’t we all

Lately, though, I’ve been receiving an email from someone that has actually done a little homework. Or at least they “seem” to have done their homework…  Check out the email below:

Immediately, the subject line, “Are you a chef?” caught my eye. Thinking to myself, “Hey, I call myself ‘The Brand Chef,’ so maybe they have some relevance to me. Maybe I should read on.”

Then, I get into the body of the email and it says they may have “job leads for chefs.”  Of course, this is where I start thinking to myself, “But I don’t need a job as a chef; I want marketing communications leads.”

But wait…  They said “after checking out {my} website…” Well, that gives me hope that they truly know who I am and what I need… so I read on. Only to be disappointed.

Now, let’s see what they might have done wrong…

First off, they didn’t actually address it to me…  I would have accepted “Andrew, Mr. Clark, Chef Clark” or anything that might have signaled that they actually KNEW who they were talking to.  That information is easy to find, even for spam bots. OH, and let’s not forget the fact that I’M NOT AN ACTUAL CHEF! I only play one on the interwebs…  ;-)

So, Why Not Delete The SPAM And Go On With Life?

The real reason I write this is that YES, spammers are getting more sophisticated. Instead of blasting emails to anyone and everyone, they have research and demographic focus and they’re starting (scratching the surface) to use it quite well.

I post this because I actually had a client that received the SAME email (of course addressed to THEIR online brand), and they forwarded it on to me asking if they should respond because, “it sounds like a pretty legit offer…”

Sorry, client. By clicking through and even looking at their site, the spammers won. It may have been a very small victory, but they received a “click-through;” a measurable sign that what they are doing is working.

Sure there is the obvious spam that you just delete before finishing the subject line, but as I mentioned above, they’re getting pretty clever.

So, my warning to my client (and to all of you) : “Please read thoroughly, ALL emails that come across your monitor, phone, whatever, for signs that it’s spam BEFORE you click through to their site – or to some executable virus or worse…”

Keep Cooking!
Andrew B. Clark
The Brand Chef*

*DISCLAIMER:
Although he LOVES to cook,  Andrew B. Clark can in no way legally or otherwise officially consider himself a chef of the culinary arts. This name is for personal branding purposes only and by no means is intended to imply or misdirect people or persons into believing otherwise. Now, Andrew DOES cook and does so quite well (so his family tells him) so if you ARE looking for a “Culinary Chef” he may be able to “Pose” as one. But please do not assume that glazing salmon or tenderizing a chicken breast makes him “Chef-Worthy.”

Aug 4 2010

Marketers – You Need To SPEND!

Economic times are tough for marketing and advertising agencies. Businesses are backing off marketing budgets. Some are folding their hands and letting fate take their brand into the abyss. Heck, some are closing the doors all together. And that directly affects the marketing and agency professionals that depend on them for their own livelihood.

So what do you do in hard times? What do you do when times require tightening the belt or cutting back? Hopefully you do what we all tell our clients to do… “For God’s sake, keep marketing!” Without constant visibility, people (even customers you’ve depended on for years) will forget about you. To us marketers, that’s obvious, right?

Think again.

Over the last 18 months, I’ve heard marketing “pros” and agency staffers (from receptionists on up to CEO) saying some of the oddest things. Things like, “The work just seems to have dried up.” and “I’m not getting any callbacks.” or “Clients are ‘InSourcing’ all the work we’d do…”

Troublesome.

Solution: How about you “SPEND” your way through the downturn? YES, SPEND! And I don’t mean doling out your hard-earned cash for new equipment or some rock star biz-dev stud bolt. I’m talking about strategically investing what you DO have, time, into generating those ever-elusive new leads.

I’ve put together a list of five simple (and VERY economical) actions that marketers and agencies can do to churn up new business. And all you have to remember is “SPEND…”

S = Social Media Marketing: Many “traditional” agencies are still having a hard time figuring out the power of using social media for marketing. If your agency or marketing team hasn’t jumped into the social media waters yet, I encourage them to get in there! It’s inexpensive (costing little more than time – and we all know you have oodles of that) and it has outstanding targeting capabilities. You just need to find and join the right conversations.

P = Public Speaking: Can you think of a better way to position yourself as “thought leader” of your chosen field? Associations, civic groups and chambers are always looking for great information and presentations for their meetings. Think of standing in front of 100 business owners looking for marketing advice. It’s a captive audience and each time you present your message, it’s honed to a sharper and more effective tool for your other marketing efforts.

E = Email: Do you know what 93.6% of business owners do every morning when they walk into the office? They check their email! Why not be in front of them, IN their office, ON their desktop on a regular basis? There are plenty of FREE or LOW COST broadcast email services out there (my favorites are AWeber and MailChimp). Get a sign-up form on your website. Set up your target list. Create a reason for them to WANT to open and engage with you (remember you are a marketer). Then, and this is the MOST important part, KEEP DOING IT AND FOLLOW UP!

N = Networking: If the calls aren’t coming in then you need to get out and start introducing yourself to your audience again. Sitting in your office, looking through PeachTree or QuickBooks isn’t going to get people interested in what’s going on in your world; nor will it help your attitude much. Not interested in chamber functions or professional associations? Then get involved with your church or a board for a non-profit. I don’t think God frowns upon doing business between the pews as long as you thank him once-in-a-while. :)

D = Dial The Phone! This is one that should go without saying, but for some reason, those that choose “Communications” as a profession seem to HATE talking on the phone. Ridiculous! As I said above, FOLLOW UP! You’ve spent time working your social media, speaking engagements, emails and networking, now just give ‘em a call! You need to reach out and touch someone (more than once) before they’ll turn their attention to you. Sure, the phone is cold, impersonal and intimidating, but it can be the best lead generator in your office – if used correctly.

Guess what you do for a living. You market! You advertise! If you’re able to do it for your clients, then why is it so difficult for you to do it for yourself? Even if you only do a couple of the SPEND tactics, isn’t it better than sitting on your thumbs waiting for the phone to ring?

How do you generate new leads when times are tough? Do you SPEND your time wisely? If you don’t do it, someone else will.

Keep Cooking (at all times)!
Andrew B. Clark
The Brand Chef


Jul 11 2010

What A Vacation!

A lot of people tease me because I’m “Always On.” If I’m not in the office, I can usually be found through any number of social media channels.  Whether it’s my Twitter page, my check-ins on Foursquare or my Facebook page; it’s not very hard to find me – for good or bad.

This last week, though, I decided I’d take a vacation. You know, the “relaxing, kick-back-n-nap by the pool kind of week” that many of us need to recharge the branding battery and focus.  Well, this is what I did…

I cleaned. Boy did I clean.  My house looks like we just moved in.
I gardened.
It finally stopped raining in central Iowa, so I pulled about 100 lbs of weeds and found that my garden still survived underneath it all…
I played with the kids.
I have three great kids that are on Summer vacation, so after I made them help me weed and clean, we had some quality family time.  Movies. Fireworks. Carnivals. Dinners out…

It really was a great week!

But I couldn’t stay away from social media, work and talking about branding. I tweeted and used social media to coordinate projects for work.  I scheduled meetings.  I went to business and sales improvement seminars…  (relaxing?) My coworkers tease me, but maybe this will show them that I should get MORE vacation days. I seem to be pretty darn productive when I’m not sitting at my desk.  :)

One of the activities I’m VERY proud of accomplishing this week was going on-air for the first time in 20 years with Michael Libbie and his Insight On Business webcast that airs daily at http://www.webcastliveone.com We talked branding, business, social media, banking, cause marketing and general current events.  I had a blast!

Below is the stream.  You may need to jump forward a minute-or-so to get through the set up, but it’s well worth the watch.  Maybe I’ll do more of these in the future!  :) (click here for the video in FaceBook and Feed readers)

Watch live streaming video from desmoineslocallive at livestream.com

Thanks again to Michal Libbie (@MichaelLibbie on Twitter). I had a great time. I hope to do it again soon.

Until next time -

Keep Cooking (great relationships and education for your community)!
Andrew B. Clark
The Brand Chef


Jun 17 2010

Conquer Writer’s Block – Save The World!

Life spins around us pretty fast. It’s astounding that when we sit down to write, create, work, or whatever; the world comes to a screeching halt. Of course the distractions, the annoying emails, the tweets and post alerts seem to continue, but when creating really matters, you freeze. My last post talked about the need to conquer this writer’s block. If you don’t want to click back to read the whole post, here’s an excerpt:

It kills me every Wednesday night. While I’ve known all week that I have a personal deadline set to post every Thursday morning; I wait until Wednesday night (or later) to actually start writing. I take notes, jot ideas, scribble and doodle all week, but when it comes to Wednesday, I open TextEdit and just sit.

CRAP…

Suddenly, tonight, a voice in my head said “What the hell are you doing? Just start writing, you moron!” So I did. I wrote, “You’re going to die anyway.” and POW, the words started rolling.

So I challenged you to write the title of a future post for me – to kick-start some of the juices. And to my surprise, you stepped to the challenge (yay).

Now we – more to the point, YOU – get to vote on which title will be my next post! Read the entries below and vote for your favorite. You have until the end of the day (6:00 pm CST) Monday, June 21st to make your decision.

I will take the most popular title and interview the person that submitted it to get “the full story.” Who knows? It may reveal something about one of our fellow community of readers or it may just be cool to hear how they came up with the title. Any way we look at it, it’s going to prove to be interesting and challenging. :)

So, vote away! I look forward to seeing the results!

Keep Cooking! (free-flowing creative that saves the world!)

Andrew B. Clark
The Brand Chef


May 13 2010

10.5 Ways To Become A Branding Ninja

Assassins. Espionage artists. Spies. Mercenaries. Survivalists. Turtles? Whatever you call them, the Ninjas’ brand is simply cool as hell! They have an aura of overwhelming power, intelligence, stealth and magic that no other warring agent can touch.  Sure, the “Ninja” brand has been copied, stolen and spoofed, but it just can not be duplicated. Now THAT’S a strong brand…

freakin_ninja

So, when it comes to really stepping up and differentiating your product or service from your competition, why not pull some hints from the code of the Ninja into your branding?

Follow The Code Of The Branding Ninja:

A Branding Ninja must…

1. Never betray the clan.
Truth and honor are the core of the ninja brand. If your ninja brand can’t be trustworthy and loyal, then you have no foundation for the relationship (in business or life).

2. Accomplish the mission; failure is not an option.
Ninja branding is all about making the mission successful at virtually any cost. So what do you do when the challenges become overwhelming? Go into ninja-mode and kick some brand arse!

3. Put the clan and the mission before himself.
When working in a team environment, focus on the brand mission over your personal needs. Rogue ninjas are simply a detriment to themselves and the overall brand mission. It’s called teamwork, ninjas!

4. Escape if captured (no excuses).
Stealth. Speed. Nimble action. They’re all actions of the brand ninja. If you get stuck in you mission or captured by adversity, reject, re-focus, re-purpose and re-launch! A ninja held prisoner is soon a dead ninja!

5. Kill only when necessary for survival.
If threatened by conflict, competition or failure the ninja will always strive to redirect the end to his favor through any means necessary. And only as a last resort, he go for the death blow.

6. Avoid striking a member of the same ry (school).
This discipline should go without saying, but it goes back to working within a team. A team of brand ninjas all tirelessly work toward the same mission. To have infighting and dissension amongst its ranks would doom the brand mission.

7. Strive for peace, harmony and enlightenment in all things.
Once you have a TRUE brand mission on hand, the direction to take should be one of serene discovery. If your brand mission is on path, resistance will be futile.

8. Aid a genin (fellow ninja) from the same ry.
If one ninja should stumble or fall, the genin to his sides will pick him up and correct the course. Mentoring and unfaltering support within the branding ninja ranks is imperative for mission success.

9. Never use the terms “ninja”, “shinobi”, or “assassin” when speaking in public.
The branding ninja shouldn’t need to overtly reveal his brand mission objective or tactics. The mission will speak for itself and the actions of the individual will be irrelevant to its success.

10. Always observe others and know your surroundings.
This is the external version of #9. If you observe with sharp diligence and objectivity, the scope of your branding territory (target market, niche mission, competitors’ flaws, etc.) will be revealed.

10.5 Understand you are always being observed. Always.
Just as you are watching others, they are watching you. Always protect your brand, your mission and be prepared to react with lightening speed and power!

The above list was taken from the Ninja Code of Honor during Japan’s Sengoku period, when, according to reports, the ninja discipline was born and developed between the 15th and 17th centuries.

Of course, I edited and kept the disciplines that spoke directly to branding and teamwork, but can you see the correlation?

SO… Which of the above codes can you work on to keep your brand TRUE? Is your brand ninja-like or do you need to go back and do a little TRUE ninja branding boot camp?

Keep Cooking! (with stealth, power and mystery in your brand)
Andrew B. Clark
The Brand Chef

What’s that behind you!