Jul 29 2010

The 8 D’s Of Successful Marketing

If I include my college internship, this September will be my 20th year working in, on and around marketing. I’ve seen some successful campaigns. I’ve seen some pitiful campaigns. Fortunately, I’ve learned something from them all, but the most important thing I’ve learned is how to tell them apart. (Trust me, some can’t…)

So what IS the difference between a successful and a pitiful marketing campaign? STRATEGY.

All Marketing Strategy Is Not The Same

If you walk through any marketing department or advertising agency, without a doubt, you’ll see computers, printers, scanners, cameras and all of the nifty tools that go along with the production of marketing. But without a strategic process, those tools are worthless, as are the people using them.

Some marketing departments and agencies swear by their specific system, their standard to which all campaigns must abide. Others are a fly-by-the-seat-of-your-pants kind of shop that take a “more organic” approach. But all successful marketers and agencies alike understand strategy is imperative to their success. Strategies vary, and one agency doesn’t have the corner on the market (no pun intended), but marketing without a strategy is just plain ignorant.

So for your ease and my pleasure, I’ve put together The 8 D’s Of Successful Marketing:

  1. Dream
    Contrary to some companies, marketing still requires a little creative forethought. At the onset of a campaign you and the client need to dream, and dream big. Set goals for the campaign and create the passion you hope to have the consumer “buy into.”
  2. Demographics
    So many campaigns fail to take full advantage of this step. If you don’t know your target audience, then how do you know where to shoot? Do some research on your product or service to find out how it fits, where it fits and, yes, if it fits within the marketplace.
  3. Develop
    Start bringing those dreams along to a logical and executable campaign that can be performed by the marketing team. Narrowing focus and slicing the fat from the creative until all you have left is a laser-focused campaign targeted to the demographics you found in the previous step.
  4. Design
    This stage encompasses more than the “look” of the campaign. Design the vehicles and all parts that go into it. From the mailing lists to the website to the logo and packaging, design applies the dream to the product or service.
  5. Disseminate
    Get the dream out there. You’ve picked the right idea. You’ve targeted the right audience. Now deliver the dream to them.
  6. Discover
    Measure results and response. If that’s analytics or responses to a direct mail or sales; you need to track and discover the strength and weaknesses of the campaign.
  7. Doctor
    Based on the discovery stage, make the changes that are necessary to focus the campaign even more. A great idea is to split the campaign into A and B versions for further refinement and testing.
  8. Do-it-again
    And again… and again!

Put that in the squishy pink blob between your ears. You’ll thank me later.

Everyone approaches marketing differently. My approach is different than another marketer’s approach. If 20 years has taught me anything its the truth about successful marketing campaigns. Simply put, ALL SUCCESSFUL MARKETING CAMPAIGNS START WITH STRATEGY!

Where does your marketing start? Is my 8 D’s of Successful Marketing similar to your strategy or strategies? What would you change / add / subtract from the eight?

Help me (and others) continue to learn and help create successful marketing.

Keep Cooking! (TRUE strategic marketing decisions)
Andrew B. Clark
The Brand Chef


Jul 22 2010

Can We Treat Our Customers Like Children?

Yep, it’s coming. Christmas.

Sure, right now it’s 93 degrees (in my neighborhood) and Christmas is a whole 156 days away, but I can almost see all of the commercials now. Don’t they start airing some time in September?!? And shortly after, my kids start communicating with every sentence starting with, “I NEED…”

It’s as predictable as the tides. What do you do?

The Child’s Mind And The “Want vs. Need” Paradigm

About mid October, when the kids finally succumb to the hypnotizing din of “New and improved this…” or “Now with 3D and smell-o-vision that,” I stop making lists and start asking two simple questions.

“How many do you actually NEED?”
and “Do you really NEED that… Really?”

“… or is it that you just ‘WANT’ it?”

That usually stops the munchkins mid-sentence like they’re hoping not to be caught for audibly farting. But what it really does is open the door to a more reasonable conversation centered on the “Want vs. Need” paradigm. (No, my kids don’t use the word “paradigm…” yet, but it works…)

The Nightmare Of The Perpetual Christmas And The Ever-Elusive Groovy Doohickey

In the marketing world, Christmas comes on almost a daily basis. Day after day, week-in and week-out, clients approach their marketing teams with stars in their eyes and dreams of some ever-elusive groovy doohickey that’s going to revolutionize the industry. And day after day, week-in and week-out, advertising agencies, marketing boutiques, freelancers and consultants alike accommodate them like Daddy Warbucks on Christmas morning. But should we really?

What would happen if the advertising agencies, marketing boutiques, freelancers and consultants asked one of two simple questions?

“How many do you actually NEED?”

Has the affect of the last 40 ad-hock attempts at knee-jerk marketing been successful? Have you taken the time to let a strategy take hold?  Will another direct mailer or another sales spot on every radio station in the city really make it better?  Doesn’t it eventually all add up to more noise?

OR (my favorite) “Do you really NEED that… Really?”

Too many companies are out there listening to “gurus” preaching on everything from social media and branding to voo-doo for solutions to their marketing woes. Maybe it’s not the next groovy doohickey that your marketing needs.

What would happen if we treated our customers like children? Would they listen?  Would they walk away? Could you do it? Maybe some of you already have (I know some of you and it’s true).

Food for thought…

Keep Cooking (the bravest decisions for your customers – whether they like it or not.)!
Andrew B. Clark
The Brand Chef


Jun 24 2010

Flourish Where You Live

When I started this little title contest I asked myself one, somewhat intimidating question.  “What if I didn’t see any entries?” It happened before. I was terrified, but with faith in my social media community, I posted anyway.

I checked stats after an hournothing.  I checked stats after three hours and there was a hit or two, but no entries.  Then, after a day, one trickled in…  then another and another… within three days, I had so many titles that I almost stopped the contest just to use ALL of the entries for future posts!

I was blown away to see the creativity and fun people were having with the opportunity.  From the sublime “Eat This,” to the off-putting “The Smurfs Were Communists,” each new entry gave me a little insight into the participant’s personal brand - funny… reflective… passionate… curious… driven… While not my intention, I learned a little bit about all of them, and I thank them all. :)

Which brings us to our winner:

“Flourish Where You Live.”

sheena_flourishWhen Sheena Rae Lara (@SheenaMacGruber on Twitter) posted her title entry, I knew it was one I was going to have to look into some more – win or not. It had depth.  It had weight that made me think of a million things to write, and that, originally, was the reason for the post “Conquer Writers Block – Save The World,” and Sheena killed it!

So, like I said, my original intention was to take Sheena’s title and write my own post from it.  After some reflection (and basic curiosity), I decided instead of telling you about how I thought “Flourish Where You Live” applied to me, I’d let Sheena tell you.  Because without Sheena and the community in which we live, how could The Brand Chef truly flourish?


Flourish Where You Live

(Brand Chef) What possessed you to post your title for this competition?
(Sheena Rae Lara) I had been thinking about doing my own blog post on this topic and saw your contest and wrote it in.

(BC) So, what inspired your title?
(SRL) I tell people that my plan, when I was in college, was to leave Iowa. I ended up staying and doing well here.

(BC) It sounds like a personal calling or mission you try to follow, yes?
(SRL) Yeah, I think so. I think it’s a waste of energy wishing/thinking about living somewhere else. If you really want to get out of Iowa then take the steps do it, otherwise quit dreaming and start making Iowa into the place you want it to be.

(BC) How to you integrate your title into everyday life?
(
SRL)
Flourishing can be different to different people, but for me it’s about doing what makes me happy and adding quality to my life. If that means staying home and baking bread from scratch, taking my son to the park, heading out to dollar pints at Olde Main with good friends or working on creative side projects.

(BC) Are you “a local” or do you hail from outside our little, Midwestern bubble?
(Note to readers: I ask this just because Sheena and I had connected on Twitter a few months ago to discuss her interest in multi-cultural marketing.)
(
SRL)
I’m an Iowan, spent my whole life living in Iowa except when I backpacked across Europe for two weeks and lived in Rome for a semester. I love learning about different cultures and people!

So, of course, here come the branding questions…

(BC) If you could sum up your personal brand in one sentence, what would it be, and would your title be incorporated?
(SRL) Tough one! Adventurous and responsible, nothing is beyond reach with a little creativity and ambition.

(BC) What do you want the readers to know about you that isn’t evident through your social media activity or blog?
(SRL) Well, some people have picked up on the axe stuff. I’m a contributor to Best Made Company’s social media presence. I started their facebook fan page and contribute to their blog.

***

Well Sheena (and the rest of you), I just want to thank you for taking the time to participate in my little social media contest this week.

It IS through the community in which you live that the passion and love for your surroundings fosters TRUE growth.  Sure, I’ve lived in Boston, Kansas City and traveled to other countries, but I kept coming back to my community, my family, my friends in Des Moines, Iowa. Why? I think Sheena said it best,

I think it’s a waste of energy wishing/thinking about living somewhere else. … quit dreaming and start making {where you live} into the place you want it to be.”

It warms my heart to see social media fostering new relationships and creating these communities around virtual commonalities.

This is where I live!  This is where I flourish! How about you?

Keep Cooking! (Wherever you live!)
Andrew B. Clark
The Brand Chef

Sheena Rae Lara is currently the Graphic Designer for the College of Liberal Arts and Sciences at Iowa State University.
She is looking into pursuing a Master’s degree in marketing and transitioning her career into digital media/marketing with a multicultural emphasis.

Jun 10 2010

You’re Going To Die Anyway

Feel that? It’s your life slipping away. Yep. Every second of every minute that you spend reading this post, you’re slowly dying. Breath by breath, each heartbeat with each syllable, you creep closer to the end.

oooooooooh….

pick_your_nosePretty ominous, huh? So, why the dark perspective? Well, this is what got me writing tonight. It’s what motivated me to pick one more juicy word from my mental nostril just to see what it looked like.

In other words, I had writer’s block.

It kills me every Wednesday night. While I’ve known all week that I have a personal deadline set to post every Thursday morning; I wait until Wednesday night (or later) to actually start writing. I take notes, jot ideas, scribble and doodle all week, but when it comes to Wednesday, I open TextEdit and just sit.

CRAP…

Suddenly, tonight, a voice in my head said “What the hell are you doing? Just start writing, you moron!” So I did. I wrote, “You’re going to die anyway.” and POW, the words started rolling.

Many (many) moons ago, I wrote a post about having writer’s block. More to the point, I wrote about the keys to getting the writing wheels out of neutral and making a connection with my readers. For me, it starts with a title. It can be anything – like free association. Eventually the words and images start connecting in my brain and the solution reveals itself.

I wrote:

“… All I want is a headline – a short sentence that would communicate something about YOU or about something you want to discuss… Below are a few examples…

Without feathers, I’d never…’
‘But I can’t feed my kids on your wisdom’
‘Forget the President, I want to eat Jell-O’
‘The importance of Balsa wood and Miller Lite.’
‘It’s not Rocky Science’

And so on… and so on…”

Unfortunately, the response was less than stellar…  maybe because I’d only just begun blogging and Drew McLellan was the only one that ever read my posts?  Who knows? But he was gracious enough to leave me a comment. And I dropped the ball… :) (sorry Drew)

So let’s try it again.

Send ‘em in. Post your headline and your name / contact info in the comments section below. Once I have enough (5-7 or more…) I’ll hold a contest to see who’s headline will be the start to a future blog post – AND THEY’LL BE VOTED ON BY YOU!

Maybe we’ll make a connection and create something the whole world will love. Maybe we won’t and it will be another piece of gravel on the shoulder of the information super highway. If anything, it will be a way for me to get to know some of you.

Hell, we’re all going to die, eventually. We might as well have fun while we’re here. I look forward to reading your headlines…

Keep Cooking (free-wheeling, fun ideas…)
Andrew B. Clark
The Brand Chef


Jun 3 2010

Time To Paint The Barn?

There it stands before you – a big eyesore. It’s weathered and showing it’s age. Your neighbors scowl and roll their eyes as they drive by. Time and the environment have dilapidated the exterior, showing flakes and deep veins of coarse texture. But the foundation and supports within are thick, stable and as strong as the day your grandfather built it.

paint_the_barn1As you look at it you see more than a dusty, old building. You see a lifetime of sweat equity. It’s not just a barn, it’s part of your life. From a simple point of view, it provided shade on hot, Summer days. But in perspective, it created a focal point for your entire existence. It sheltered livestock and equipment. It kept dry the seed and fertilizer for the upcoming planting seasons. It was a playground for you and your family. But through the memories, through the anxiety of change, you realize… it’s time.

So, with your hand on you son’s shoulder, just as your father did with you, you say, “Well, boy, it’s time to paint the barn.” He looks up at you not realizing this is HIS time.  Time to take the first step into his own destiny.

How do you think you, the farmer, would continue that conversation? Do you picture handing the boy a big bucket of red paint (’cause all barns are supposed to be red, you know) and yelling “HAVE AT KIDDO!” I’m sure the boy would have loved that! Ker-SPLASH! Or do you think “the farmer” would have knelt down beside the boy and explained the need for planning and preparation?

It’s a story that we hear almost on a daily basis (especially those of us in the Midwest). The passing of the torch. The changing of the guard. It’s called succession. Succession is the road map that the above farmer’s family has lived on for generations. While this story talks of a farmer and the “family business,” it applies perfectly to any business looking for success and longevity. It’s imperative when it comes to planning for business and development. It’s imperative to remember when branding.

It’s all about PLANNING for the future.

So, what happened with the boy and the farmer?

Of course, as the boy rolled his eyes, the farmer told him about preparing the surface of the walls for painting. He told him about removing aged paint and sanding the rough spots. He told him about pulling old nails and replacing boards that were too weathered.

He explained to the boy that protecting the barn was one of the most important jobs on the farm, for the barn provided the shelter and a starting point for virtually everything that took place around them. And he told him that his father taught him these things, just as his grandfather had done. And some day, the boy would pass the same advice and values on to his children.

When the farmer was done talking, they both stood there surveying the barn. It was huge. It was going to be a lot of work to paint this barn. It would take days, if not weeks for the two of them to get the barn back to it’s original glory. Intimidating. Tiring. Frightening.

Soon, the boy looked up at the farmer and said, “Dad, why don’t we just rip it down and sell the scrap to craft shops and mills at 170% more than your original purchase price? Then we can parcel off the land to out-of-state commercial developers for $3,500 an acre making you and mom millionaires! That way, I could go off and live on a beach with my gorgeous, yet vapid trophy wife…”

Sigh.

How does your company plan for the future? Are you looking for growth, sustainability and generations of pride and quality? Or are you looking for a quick buck and an escape to an “easier” life with little effort or accountability?

Food for thought.

Keep Cooking (for a future worthy of your children)
Andrew B. Clark
The Brand Chef