Jul 23 2009

Amazon & Zappos Sittn’ In A Tree…

K – I – S – S – ING… First comes LOVE, then comes MARRIAGE…  (then, a whole bunch of legal jargon) But what comes next?

For $800 million, Amazon gets the opportunity to plug their Teflon-esque business model in to the Gen-Y Juggernaut that is Zappos. (AdAge article here)

amazon_zappos_loveMy question – Will Amazon take ques from Zappos’ incredibly engaging (and successful) social media strategy and start working in a system for creating conversation around the products THEY sell?

  • reviews of books with “live” discussions?
  • conversations on service?
  • community-building around the Amazon name… ?
  • engagement as a tour-de-force in social media circles?

And Zappos – talk about a distribution partner.  I’m sure that the $1 Billion they’re expected to do in 2010 will be adjusted accordingly, knowing the incredible power that’s now at their disposal.  Remember, it says “Powered by service™” right beneath their logo…  How, besides distribution and the INCREDIBLE influx of cash and public relations can Zappos take advantage of the union?

Not a bad deal at $800 Million…  For either party.

I’m interested to see how this changes things.  I see Amazon, although the bigger entity, benefiting from this more than Zappos.  What do you think???

Food for thought.

Keep Cooking!
Andrew B. Clark
The Brand Chef

P.S. – this would be The Brand Chef’s 100th Post…  Although I had something else planned for this momenous milestone, I thought this conversation would be more interesting…  Be watching for my 101st post!


Jul 20 2009

Will Tweet For Food

Ran across this great story from CNN on a New York gourmet catering service that is utilizing Twitter to update customers and followers on everything from the hours of operation, to specials, even WHERE the truck will be at any given moment!

I just have to say “Brilliant!”
(Feed readers and Facebookers may need to click this link to see the video.)

“Anyone up for lunch…  the truck is on the corner of 3rd and Lexington until 2:00pm…” Of course, that’s in New York City, so, unless you live in NYC, “NO SOUP FOR YOU…”

Being from Central Iowa, what I can take away (other than may favorite corned beef on rye) is the idea that the ol’ “Brick n’ Mortar” businesses, even restaurants, have a unique advantage communicating with Twitter.

  1. How do you let loyal clients know about unique, on-the-spot promotions?
  2. If you’re a delivery service, how could you enhance customer loyalty?
  3. Got more?

Here’s a few “local” Twitter accounts I follow that have the start to a great Twitter/customer service plan going.  If you’re around, feel free to follow ‘em.

@Pancheros - Regional Mexican specialty chain that uses Twitter to promote specials, events and answer customer inquiries.

@Dos_Rios – A local restaurant that sends multiple tweets per day on specials, unique recipe ideas and events at their location.

@Templetonrye – A recently resurrected whisky distiller that promotes it’s product via Twitter, as well as announce events and locations they can be found.

Hmmmmmmm…  Real food for thought.  Who in your area is using Twitter?  Are they using it to it’s best abilityGet the word out about your favorite food/Twitter account…

Because, after all, I Will Tweet For Food…

Keep Cooking!
Andrew B. Clark
The Brand Chef


Jul 16 2009

Those Great (Lasting) Commercials From Childhood

With last week’s death of Oscar Mayer, I had more than one friend call or contact me asking if I remembered the old television ads we grew up with – OF COURSE I DID! They were fun.  They literally made ME (and in-turn, my mom) want to buy Oscar Mayer bologna (and hot dogs).

Some 20-odd years later (maybe more), as an “advertising professional” I think back on these spots and say, “That’s what we need to do for our clients. Create indelible brand impressions that form decade-long advocates of the brand.” (Man, I just made my life’s work sound geeky.) To this day, I find myself picking Oscar Mayer products over any others I may find in the meat case.  And I attribute my decisions on those great commercials from my childhood.

So below, are a few commercials that made this particular kid sit up and pay attention…  What commercials do you remember affecting you as a child (and subsequently impacting your adult buying decisions)?

Facebook & RSS Feed readers may need to click this link to see the videos.

O-S-C-A-R  M-A-Y-E-R

Where’s The Beef?

I’ve Fallen, And I Can’t Get Up

Don’t Squeeze The Charmin

Tidy Bowl Man (Thanks, Rich… I looked for years, too)

There were SO MANY more…

Let’s keep this conversation going.  What commercials made early branding impressions on you? Have they lasted into your adult life?

Food for thought.

Keep Cooking!
Andrew B. Clark
The Brand Chef


Jul 9 2009

If Traditional Media Is Dead, Now What?

newspaper_stress1It’s happened again.  Another failed attempt to reformulate a dysfunctional communication model has been rejected by readers, commuters and, well, basically everyone on the planet.

Back in January, I found an interesting fact on journalism.org that illustrated dramatic declines in readership of traditional newspapers, magazines, as well as viewers and listeners of Television and Radio.

My answer for the declines in readership, viewers, and listeners: Blogs, baby. Blogs! (of course I went into more detail than that…)

But one story eeked out a glimmer of hope for this “old fart.” It was The Printed Blog.

On January 27th Joshua Karp (Twitter: @theprintedblog) launched a twice-daily free PRINT newspaper in Chicago, San Francisco, and New York City. The content he published was solely from BLOG content!

This was a venture that I’d invested a tentative faith into – something that just might start the traditional media ship to turn… nope.

On July 7th, Mr. Karp published a letter on The Printed Blog stating,

Despite a significant personal investment on my part, and the additional support of six or seven credit cards, we were unable to raise the minimum amount of money required to reach the next stage of our development. This was a difficult decision for us, but the financial reality of the situation demanded that we suspend further publication immediately, and indefinitely.

Read the full post here.

… AND ALL IN SIX MONTHS? Wow AND Ouch…

What went wrong? Were there ever benefits to having blog content republished in print in the first place?  With the ease of access to social media channels, via G3 networks and wireless expansion, did Mr. Karp continue to move forward with his model? Or was his grip to traditional print simply a mistake?

When asked “What would you do different…” by Nicholas Kinports, over at Admaven, Karp’s myopic response summed up his trouble quite clearly.

I would launch exactly the same business, but I would focus like a laser on one neighborhood, … I’d make a local … edition successful, and prove that I could generate revenue to cover my costs. Then, I’d expand, slowly …, until I was putting them under windshield wipers of cars in the Google parking lot.

And the crux to his failed plan…

The only, reluctant tweak to the concept I wish I had included was a social network. … I was wrong. That’s a component that was missing from my plan.

Certainly was…  He didn’t strategically target and plan for exponential growth…   and didn’t plan that his target as well as his source was constantly moving…

But you have to give Karp credit for his attempt to marry traditional media with an ever-changing, ever-expanding monster like blogs and social media.  I’m sure it was something like lassoing a hydra.

What do we take from this?

Can traditional media survive?

I live in a pretty “traditional midwestern city.”  Des Moines, Iowa is feeling the pinch from the online world and making GREAT strides with converting traditional channels to emerging media outlets, but sometimes, I fear, not fast enough.

The news sources I grew up on are dwindling faster than my hair line; and even my parents (in their mid 60′s) have canceled their subscription to our only daily print newspaper in lieu of “newer” media and news-on-demand sources.  I haven’t listened to anything but satellite or streaming radio for over three months.  My kids have NO idea what the nightly news is, nor do they seem to care.  Wikipedia and their MySpace accounts keep them as informed as teen and pre-teenagers need to be (they think).

So where do we go from here? How can traditional media like print newspapers, magazines and radio survive the change?  Do you have a solution?  Should we just watch it die, or is there a light at the end of this tunnel? (don’t go into the light, Carol Ann!)

Food for thought.

Until Next time…

Keep Cooking!
Andrew B. Clark
The Brand Chef